Sunday, 5 February 2012

T mobile Pulse Mini (U8110) Rooting and Tooting

I've had mine a while now and for the money I paid for it, it's a cracking little phone.
I got my hands on a spare identical phone so thought I would look at making a little more room on it etc as it runs 2.1 and apps are installed into the phone memory so even though you have a 2gb Micro SD card you can't use it for much other than music.

I also wanted to put a boot loader on so I could then try some different roms.

After a week of trawling through countless guides with bits of info here and there I found a very quick and simple way to root the phone, so simple I tried the steps straight away on the one I use every day and its working great.

Obviously if you mess your phone up following any of this info then it's your own fault, these notes are just what I did and i've done it now on 2 phones without any issues.

Get hold of z4root.1.3.0.apk and copy it into the SD card in the root i.e just drop it into the main card area. The ZIP file for z4root is at the bottom of the first post on this page.
Install Astra File manager from the Market.
Once installed, (from the home screen) press Menu and Settings, scroll down to Applications and go in there.
Make sure Unknown sources is ticked.
Also look in Development and tick USB Debugging (you need that in a bit)

Open Astro, you will see the z4root file and select Open App Manager, z4root will now install.

If you can't see your SD card check if your card is still mounted for USB data transfer.

Once installed, launch z4root, select the option for permanent root.
It will warn you if you forgot to turn on developer mode.
Z4 will take about 5 minutes so don't be tempted to mess about with the phone, just wait and it will then offer to reboot.


Once rebooted your now rooted and can use SU mode etc.


Total time, about 10 minutes.
One thing I did was install link2sd which cured my issues, I can move almost every app to SD and it works by creating symbolic links to the application so the phone thinks they are still in the local memory, i've now got plenty of internal storage and may not bother flashing to 2.2/2.3.


AMONRA RECOVERY
I wanted to put this on, mainly so I could take a full NAND backup.
There are lots and lots of posts to install adb etc but this is a little time consuming, to do it the way I've listed here takes no more than 5 mins.

Download Amonra 1.6.2 and extract it to a folder.
I use linux so for me the process was very simple.

open a terminal and move into the folder, in my case I called the folder amonra and it was in my desktop.
so I did (remember linux is case sensitive)

cd Desktop
cd amonra
chmod +x install-recovery-linux.sh

now put the phone in bootloader mode, hold RED, Vol - and POWER for about 5 seconds it should sit at the T-mobile screen.

type
./install-recovery-linux.sh

the ./ is important in linux it means "here" i.e this directory.
The chmod +x means "give this file permission to run (eXecute)"
You don't need sudo or su permissions as the file is in your home directories so you own it.
You should see a message the boot loader is being sent and then complete.
The whole process only takes 3 or 4 seconds.

You can power cycle at this point.
If you want to test recovery mode, remove the battery to power right down.
Give the phone 10 seconds to discharge.
Insert battery
Hold GREEN, Vol + and PWR for about 5 seconds, you should see this.

It's just a case now of selecting Backup/Restore and then NAND backup to make a total copy of your current firmware and phone status (well worth doing).


Once this is done you have a folder in your SD called NANDROID, you can copy this to your PC for safe keeping.
The backup is in the form of a date and time stamp.

I've tried some roms and had plenty sit there refusing to work, recovery by NAND restore has worked 100% bringing the phone back to where I was before.

I hope this guide helps anyone having the T-mobile pulse mini who wants to root it easily and put AmonRa on without too much messing about.
Apart from the Z4 screenshot all the ones above were taken on my phone live so you can see they do work.

Apart from using the pc to transfer the z4root file and the AmonRa file you don't need a pc for any other parts.

For info I have tried clockwork mod but I'm having some fun and games with the boot loader so I might try again - rom manager was very difficult to get on due to the market advising this phone is not compatible.
This is why I went to try AmonRa method which saved a lot of time.


Sunday, 6 November 2011

Cifs, network shares and encrypted stuff

Tidying up my network drives I'm not really in need of a full cryptonas solution but need to keep things tidy and separate.
Main files which are not important i.e photos, music etc now sit on an NTFS share as this does not inherit any linux permissions so other users can move files around without too much issue.

Files needing a backup are now on an ext3 file share (on the server main drive), called "cloud", this seems a reasonable name as this directory is replicated to the Virgin media cloud for on line backup.
The service runs through wine as its a Windows app but runs fine.
Attached to the server is also a 500gb drive, this holds copies of server config etc in case the main drive fails so I don't want people messing with this.
Originally this drive had 2 paritions 200gb and 300gb, named the same in fstab.
Since the 1tb additional drive was added I've removed the 200gb.

Access is restricted by ext3 file system and fstab entry to user id
fstab is easy enough needing just source, destination (directories), file type, auto mount (or not) and permissions.

fstab entry original mount was for 300gb partition (i've left it named as that for this post)
/dev/sdc2 /media/300gb ext3 auto,user,rw,exec 0 0 
This mounts /media/300gb locally automatically.

smb share takes care of network access anyway

smb.conf entry
[300gb]
writeable=yes
browseable=yes
valid users=kevin
user=kevin
only user =yes
path=media/300gb

This restricts user accounts on network file share.
The 300gb has chmod and chown to user:group kevin:kevin anyway so only user who owns/has access to files is me i.e kevin.


rwxr_xr_x kevin kevin
whilst chmod 755 is not really needed it's easy enough to stick with as the strict chown of kevin:kevin restricts any access to files/folders i.e I must be logged into the 300gb drive as kevin or have administrative rights above i.e root.

anyway accessing this remote through network is easy enough I either browse using network tool or can pop a command in nautilus browser bar
smb://server/300gb
this connects me up fine - the hosts file understands //server as being mapped to a fixed ip.

Next step is to get a manual fstab mount on my laptop or remote machine as I don't always need to access this drive.

Easiest way is a manual mount command specifing cifs (common Internet file system) - as I'm not mounting this as a windows share i.e linux machine to linux I don't need smb.

mount command can be mount.cifs which saves me specifying any file system parameters
I just need source and destination directories and username/password (although I can omit if needed)

manual mount test through terminal....
sudo mount.cifs //192.168.0.99/300gb /media/300gb -o username=kevin

System will prompt for "Password="
return to command prompt, check mount is there by typing mount command...
//192.168.0.99/300gb/ on /media/300gb type cifs (rw,mand)
So far so good, mount is there and I can read/write/delete files.

Next step is to pop this into a script or icon so I don't need to mount manually by typing.
unmount the drive (so I can test it later)
sudo umount /media/300gb
mount (to check it's off line)

Right click the Ubuntu Icon (top left), edit menu's.
I'm putting mine in the System tools menu.
New item



Edit the item description etc (I also changed the default icon - double click on it then pick one)
Paste the command into the command box.


In this case I've called it "mount 300gb", I suppose I should really change it to mount 500gb as I deleted the 200gb spare partition and moved the 300gb to the left then resized it to 500gb using gparted (but that's another story) but it's just a name so 300gb could just as easily be "Fred" or something.
Anyway, close the window and then go to Applications/System Tools and the new icon is there.

File runs fine, I suppose I could make an "unmount" command, in fact just done it in about 30 seconds, I've also changed the mount and unmount icons so they look similar.
The good bit is the mount will provide a double challenge, first password is for the sudo privilege, 2nd is the mount itself i.e the network share.
When unmounting you just need to provide the sudo password so the drive can't be mounted and unmounted without knowing the correct credentials.

There we go, a simple network mount via double click icon.
A nice side line, as this is now a formal mount the device /media/300gb exists as a drive, I could for example use Truecrypt and mount a network encrypted container which is held on //server/300gb.

I can do all other tasks I would want to do for example to make a full copy of my home folder to /media/300gb (network share) I could just type....


dd /home/kevin /media/300gb/backup.img

Just for fun as well I've added my own icon to the new 1tb drive, ubuntu understands the autorun and autorun.ico files so will display the icons when you mount a drive.
The new drive is a WD 1tb elements and although the icon is nice this is the new family NAS so I wanted a nas icon.

Linux is not too fussed about crappy Windows icon limits so I looked on the web, found a nice icon (resize and rename to .ico) then popped it into the autorun folder and changed the autorun file to point to it. And as they say in France "Est Voila" a nice NAS icon.
It's interesting that I tried loads of different image sizes and linux does not seem upset by large icons, where Windows has far more restrictions, I just made it a nice size purely for personal preference, not because the OS needed it. And the icon file is simply a jpg renamed.
When I've got 10 minutes I might look at changing the 300gb references to 500gb or whatever, it's just a name so not important.

Windows ... nah keep it and keep your Vauxhall Insignia SRi as well.
I've got an Avensis Diesel and it's much much much better (subtle things like the 7 inch colour, sat nav/radio screen, usb and streaming bluetooth support and so on), think of the Vauxhall as Windows and the Avensis as linux, it's much more useable and full of features.

Tuesday, 11 October 2011

Erm .. No...

My Passat went back with quite a rumbly engine, I had decided VW couldn't fix it so just gave up on it.

With the diesels I've had over the years the rumblings it had would normally say to me a clutch wearing and perhaps a dodgy glo plug but apparently there was nothing wrong it. Despite the fact at 2000 RPM it coughs noticeably and this got worse as time went on giving the car a definate shudder as it coughed past 2k.

Anyway it's gone and out comes a hire car, they bring me an Insignia SRi.
First impressions "ohhh it's an SRi", however the moment I drove it these soon left my thoughts.
First of all it was very under powered but at 900 miles the engine switched into working mode and seemed to work a bit better.
However this also triggered a massive change in the fuel economy.

Before the 900 mile trigger it was giving about 32-33mpg which (on the work run) wasn't far off the 36.7 the VW said it was giving.
Now however I'm getting 23.5 which is pretty shocking, this is driving it as gently as I can and trundling along as carefully as possible. With my diesels it was just a case of driving how I liked and the forgiving diesel obliged.

The ride is pretty crap to say the least, this seems to be a 1.6 turbo (petrol) but no idea really as Vauxhall seem to hide the info on the web site.
It has literally no power until the turbo kicks in which is quite high on the revs, it will then lurch forwards for a couple of thousand revs before working through the gears like crazy.
The power steering seems electric like most cars lately but you feel quite disconnected from the road, it twitches and skitters about like there are marbles under the front wheels. Quite often you come into a bend and suffer terrible oversteer, other times on the same bend it hugs the corner trying to strip the paint off the bodywork.
Most reasonable diesels seem to have little difficulty in beating it off the mark and keeping well ahead of it, in fact this morning as an example at 40mph and in 4th gear (trying to squeeze some economy) a car in front accelerate for the hill ahead, the little R reg Corsa 1.2 pulled away, I put my foot down and nothing, no increase, no extra Rev's, nothing at all. Eventually it started to increase very slowly, got to 3k revs and the turbo kicks in. It lurches forwards then and I gradually caught the Corsa up.
The fuel computer registers 23.1 at this point so what's the purpose of this piece of crap under the bonnet?

Equipment is dull to the point of almost not bothering, it has lots of shiny things when you get in but basically its got a CD radio, cruise control, auto lights (which are pretty annoying and a waste of time), front and rear fog lights and I'm running out of things to say.
No bluetooth, no sat nav, no funky display, nothing.
I did notice a red LED light in the door pocket (yawn), white MPG dials (not a patch on the Toyota instruments) and apparently I can factory reset the car from the on board menus.

Ah yes, it also has climate control which I can only think was designed by someone without a head. You get in, in the morning and start the engine, press the windscreen button and it fires the fan to level 5 - I didn't ask it so off I go in the menu's and tell it not to.
I drive along and decide to pop the air to the ... ah I can't have windscreen and something else so I have to pick feet, head vents and something else I can't work out so I pick two of them and within minutes the rear window mists up.
A quick press of the Windscreen button and yup the fan comes on force factor 5 - it's soooooo annoying.
Turn the radio volume and ahhh that's not the volume, you would assume the large knob in the middle of the radio was volume ? nope it brings up a digital version of a radio tuner, Jesus H Christ this is really their idea of technology ?

Saving stations is tedious due to the poor layout of controls, no ability to link my phone to the car, the fan pops on full again, for Gods sake just catch fire and end the misery.

Driving along the steering wheel is a strange shape and size, quite uncomfortable to grip over long distances, the cruise control gives no feedback if its working or not, on the VW it showed engaged and the actual speed set. On this it lights up green or white then sits there with the car doing pretty much what it wants.

I can't see the lighting switch, as usual on a Vauxhall they obscure this with the right hand of the steering wheel, something they designed in many years ago and they obviously decide it's fine in Germany where it's Left hand drive.
No idea what the lighting is set to, I can't adjust the headlight leveling as I can't see the control and I can't adjust the dashboard level as I have no idea where that control is.

The handbrake was never a favorite on the VW, in Devon it showed true witchcraft and with the possibly failing cluth the VW actually went backwards down some hills instead of pulling off. With this car it's a shocking piece of work.
A tiny switch where the handbrake would be, pull it up and with a tinny whirrrrrr the brake engages, it takes several seconds. The VW was a press of the LARGE button on the right side of the steering wheel and BOOOM it was on, time to engate almost nothing.
Get in the Insignia in the morning and it will not disengage until I've tried pulling off 3 or 4 times, hmm brake lock anyone ?
The VW was accelarate and go.

Compared to the electric handbrake in the VW it's truly shit.

Comfort is OK, nothing to write home about, boot space very good, perhaps worth filling it with petrol or a spare engine?

In this day of economy and emissions to make a car with such shit performance and economy beggars belief, Vauxhall appear to have no idea, it pulls off from lights with a whimper, until the turbo kicks in it has nothing to offer, then your racing up the gears with the car scurrying along and not feeling like your having a good time.
Although the Astra SRi was diesel I reflect back that it was far more fun to drive, you pressed the Sports button and it automatically called the nearest hospital to book you in. With this car you touch the throttle and it thanks you by costing twice the price to run than a diesel.

I've tried to like it, I've done almost 1000 miles in it, I will be ringing the hire company tomorrow and seeing what else they have. In fairness even my Shogun 3.6 petrol didn't do less than this to the gallon and that was awsome to drive.

If your thinking of buying one hire one first, see how much fuel you pour in and that should put you off.

As for my new car, the Audi dealer was OK but the car was duller than a dull day in dull town, literally dull dull dull. Nipper sat in the back and said "it's crap", the Mercedes dealer said "I think there's one over there somewhere, it might be the same but not sure" and simply couldn't be bothered to talk to me, so on that basis I won't have a Mercedes even if it's awsome.

The BMW dealer on the other hand (Stratstones Chesterfield) treated me like a person, let me look around as much as I wanted, showed me the differences between models, gave us all a cup of tea, spent time talking to us and genuinely made the effort to simply treat us like normal people.
When you look and see the Audi dealer probably had 100 people in it (on a Saturday), the BMW dealer the same, Mercedes had .... 2 people in it ! I think that explains what's up.
I've ordered the BMW and if their service is as good as the day I went in then I won't have any problems.

I'm sure the Audi would have been OK but one colleague said the interior is like dating day at the morgue, it's grey and dull with a lifeless console.
I sat in the BMW and it felt great, nice seating, nice control position and apparently goes like stink.

Thursday, 29 September 2011

Fire

Good to see Kindle fire announced. Their browser shows hallmarks of technology I've discussed in my training courses. Using the EC2 cloud takes the tasks out of your local device, effectively (I presume) running your browser as a thin client. If this is the case then we are witnessing the dawn of a new era.  Pricing is spot on and the spec.

Sunday, 24 July 2011

Your only as good as your last .... a guide to using Virgin Backup with Ubuntu

They say man can overcome many things but not the weather.
A recent storm decided to make my trusty Ubuntu server non functional, also taking out an unused but handy Athlon 3200 system which was actually turned off at the time (PSU gone I think), the Athlon is just sitting there until I can decide what to do with it (it's got a couple of gig of Ram, Geforce 5950 Ultra and about 1TB storage but is far too much computing for linux so I simply do all my work on a laptop). Anyway the server drive was damaged and I think the system board as well.

Fortunately I managed to coax a Clonezilla backup from the 160gb drive to a 250gb drive on a different system, this being linux I just needed to power it up and everything is back working fine - had this been Windoze then I would be getting a mountain of error messages about network cards being different, graphics changing etc etc. but it's not Windoze so I didn't and it was nothing more than copying the disk and powering up in an alternative system.

Anyway, I digress a little here, the issue made me think a lot about backups, although I have an external USB drive serving as NAS and also a folder on the server I thought, what if the lightning took out the NAS as well ?

Being a Virgin media customer I have access to their online backup and storage facility, however the first hurdle in using it is the application does not work in linux !

It's not the end of the world though as a little bit of thought and I can easily do something .....
Look at the Ubuntu cloud as an example, you have a folder (called Ubuntu One) on your system, put anything in there and it's replicated to the Ubuntu cloud, go to your other systems and look in the Ubuntu One folder, there's the files and so on.

This system gives me 1gb - not enough for all my pics etc but gives me an idea.
As I had now gone from a 160gb to 250gb drive I will have a fair size partition to play with.
Using Gparted or similar, I formated the partition to FAT32 - I need a partition that Windoze can see otherwise I would be using ext2 or similar. Anyway I format it up and give it a snazzy name, in  this case "CLOUD".
Using the Ubuntu sharing option I create a share as I want everyone in the family to be able to drop files here and access them.



As this folder is FAT32 the share can be created by a normal user account, if your permissions won't allow you could elevate nautilus to apply the permissions (open a terminal and type "gksu nautilus" but very very naughty to run nautilus as su).
If you check the folder you should see the share icons on your local browser.
(Just for info NAS is ext3 and shared by user account permissions so it does not show the global share icon)


OK we now have a share called "CLOUD" with a FAT32 partition (no permissions needed for users) and I check I can see it on the notebooks etc.


All OK so far..

I have Wine installed so pop to Virgin, log in and go to My apps

Then I download the backup program.


Installing it is simply a case of right clicking and open the file with Wine.
Let it install, I also let it install a desktop Icon, clicking this will automatically launch Wine to run the program.

It's just a case now of telling Virgin backup you want to backup selected folders, in this case I pointed directly to the linux mount point /media/cloud.
(Wine mounts drives up as Windows letters so the linux file system is Z: in this case, it's easy enough to look around for the folders you want).





I will make a full backup first then look at scheduling backups (perhaps midnight or similar).


Now for anyone wondering about stuff like Internet favorites etc.
You have lots of options.

Suggestions (and these are not exhaustive).
  • Create a symbolic link to your Evolution or Thunderbird folder, back that up with Virgin backup (you can't normally see the linux folders as Windows considers them hidden or can't display them).
  • Export your email account regularly to the replication folder i.e "Cloud".
  • For Firefox/Chrome, enable sync with other computers - your favorites etc are replicated anyway.
  • Create a symbolic link to your mozilla or chrome folder and save as before.
At the moment I've just created a 90gb partition, shared it with everyone and enabled Virgin Backup for that partition, as you can probably see by my folder listings in the images I could select lots more folders etc but this was just an exercise in doing one specific thing.
The entire family can now have photos etc backed up and most people would probably need several gb of storage, the photos folder I have created is 168gb and that's just photos.

In the time it took me to write this blog entry I have done all the steps live, nothing was complicated - I would rate this as suitable for all Ubuntu users and novices and total time from start to end (including writing this blog - which in fact took longest) was 30 mins.
Already I have 300mb of files backed up so alls well.

For those wanting a NAS box with some flexibility, don't forget to look at FREENAS and even better, CRYPTONAS - the first lets you use an old PC as a full NAS solution but offers much much more, streaming media to Xbox, PS3, Ipod, DHCP, user access, quotas - the list is vast. Cryptonas is the same but with your NAS folders encrypted.

*** Update ***
I'm not a great fan of shared folders in the windows sense as linux uses more implicit permissions than Windows so I made a change to mount the drive with fstab so it mounts on boot up.

in a terminal type "mount" to see your drive allocations, in this case CLOUD was assigned to /dev/sda3

It's just a case of mounting the drive with a pseudo name and with the right permission flags.

/dev/sda3  /media/CLOUD    vfat         rw,iocharset=utf8,umask=0000 0 0

This mounts the drive as /media/CLOUD with fat file system, read/write etc etc.
It's a small change but I prefer to mount drives with fstab when I can rather than using a Samba share for Windows compatibility.

Either way the Virgin backup solution works well enough to back up significant files, I find sometimes it's quicker to force a refresh by going to the "select files" bit and clicking the CLOUD drive, when I save it the utility then does a backup of the new files.
I also find it reduces CPU load by minimizing the program when it's running (or just close the main screen, it carries on running in the task bar anyway). The PC I'm using as a server has a very low power graphics card (it doesn't need much for a server) and when this program is running CPU usage appears to go High when the utility is being redrawn all the time, switching to minimize reduces this load on my machine.

I've also tested the clean up function, if you delete files then this checks the system and backup locations then offers to delete the files. For approx 30gb of files it took about 4 minutes to scan through the list.

Enjoy.

Saturday, 23 July 2011

Mulan Chinese Restaurant - Renishaw

Keep a note of this address if your in the Chesterfield, Sheffield, Worksop area.

Mulan
Main Road
Renishaw
Sheffield
S21 3UW

We went in there for a meal (20 people) after work and had the set banquet "C"
First impressions, nice place, good size tables etc so no issues there.

Now this blogs often Not Safe For Work (NSFW) but when I've been impressed I'm the first to shout about it.

So  we sit down and order our drinks, a couple of people have simple choices off the menu, the rest go for the banquet (£19.50 a head).
I've eaten in many chinese restaurants and many many take aways and so we start, out come very large plates of prawn crackers .... good start, we all tuck in.
The waiters are really spot on, as your drink almost gets empty they are there to top up again, now many people will complain they don't want a large drinks bill but many times I've sat there trying to attract attention to get a drink and simply gave up so these guys are OK in my book.

As we were almost finishing the crackers out comes the starters, a really generous amount of wontons, chilli prawns, spring rolls, awsome ribs (really BIG) etc. a very nice start, piping hot and perfect.

We polish that lot off and out comes a massive bowl of chicken and sweetcorn soup, I'm not a great fan of this but I have to say the soup here was really spot on, very very good.
We get that down us and out comes the .... Crispy Duck !!!!

I don't tend to eat a lot of Crispy Duck as it tends to be fatty and very rich/heavy - WOW this was the best, crunch in your mouth crispness, really cooked well, dry and crunchy with just the right amount of chewiness and some still moist so you get the balance, lots of pancakes, sauce, onions etc - really really superb, I could have sat and ate just this hand been happy.
We managed to leave the pattern on the plate (only just) and then out came the main course.

A large bowl of perhaps the best fried rice I've tasted, almost so light you didn't know it was rice, just the right amount of extra's in (meat, egg etc) it was genuinely excellent.

Add to this the main dishes, we had Chicken and Oyster sauce (massive dish of that), Lemon fried Chicken (another massive plate), Sizzling Beef and Black bean, crispy chilli beef ( a bit hot for me !) and some edible baskets of (I'm sorry I was far too occupied eating to pay much attention) I think prawn with peanuts and tasted like a light satay sauce, sorry but you'll have to figure it out for yourself.

I have to say for the money it was superb, fantastic food, hot, fresh and full of flavour, get yourself down there and enjoy..

Monday, 30 May 2011

It's Dead Jim...


I'm often known for my lack of patience so having the ability to share a recent experience is one I won't miss.

Our old trusty dishwasher gave up the ghost, finally moving to the Ex-Dishwasher part of the universe, in fact making some noises that can't be classified as "machine" but more like you see on movies when the hero emits a last gasp and whimpers out.

So we shop around for a dishwasher and the other half decides she wants one in Silver to match other parts of the kitchen (????), and Currys have the best price plus free delivery (£18 elsewhere) and they take your old one away (recycling rules say you can only take them to certain places which is a pain).

The web site has been revamped and seems much easier to navigate and checkout, a delivery date booked and the chaps even rang an hour before to tell us they were on their way.

Delivery was spot on to the minute at the time they said and everything swimming fine up to there.

Bit of a tight squeeze under the worktop and we fire it up, a nice E1 error which apparently is "no water pressure, solenoid not working etc" and so I check the water pressure (mental note, next time point the hose into a sink, not towards myself).

Now this is the point where life normally gets difficult, you have a DOA product and you know your faced with endless phone calls and end up throwing the toys out in a tantrum.

So we call the customer service line,5 mins later we have an exchange code - unfortunately it's the same number to call the stores so we ring back and ask if we can pick one up from our local store, couple of mins on hold and yes we can.

Pop the dead unit in the boot and off to the local store, 5 mins later exchanged and we now have sparkling dishes, in fact perhaps the best dishwasher we've ever had.

It's worth putting pen to paper (so to speak) to say this is how Currys will survive the challenge of Internet competitors and keep customers, their price was good anyway, delivery was at a time to suit us, they took the old one away and exchanged the faulty unit with no questions or fuss at all, even thanking us for bringing the faulty one back (which they said they would have collected).

In fact it's a model on how service should be, the experience of having a faulty unit is bad enough without anything else so having a smooth ride afterwards and a resolution you expected is spot on.

Top marks to Currys for their perfect service from start to finish and worthy of a mention.

In fact we were so pleased we purchased a new fridge from them so theres proof that good service brings business.