Monday 30 May 2011

It's Dead Jim...


I'm often known for my lack of patience so having the ability to share a recent experience is one I won't miss.

Our old trusty dishwasher gave up the ghost, finally moving to the Ex-Dishwasher part of the universe, in fact making some noises that can't be classified as "machine" but more like you see on movies when the hero emits a last gasp and whimpers out.

So we shop around for a dishwasher and the other half decides she wants one in Silver to match other parts of the kitchen (????), and Currys have the best price plus free delivery (£18 elsewhere) and they take your old one away (recycling rules say you can only take them to certain places which is a pain).

The web site has been revamped and seems much easier to navigate and checkout, a delivery date booked and the chaps even rang an hour before to tell us they were on their way.

Delivery was spot on to the minute at the time they said and everything swimming fine up to there.

Bit of a tight squeeze under the worktop and we fire it up, a nice E1 error which apparently is "no water pressure, solenoid not working etc" and so I check the water pressure (mental note, next time point the hose into a sink, not towards myself).

Now this is the point where life normally gets difficult, you have a DOA product and you know your faced with endless phone calls and end up throwing the toys out in a tantrum.

So we call the customer service line,5 mins later we have an exchange code - unfortunately it's the same number to call the stores so we ring back and ask if we can pick one up from our local store, couple of mins on hold and yes we can.

Pop the dead unit in the boot and off to the local store, 5 mins later exchanged and we now have sparkling dishes, in fact perhaps the best dishwasher we've ever had.

It's worth putting pen to paper (so to speak) to say this is how Currys will survive the challenge of Internet competitors and keep customers, their price was good anyway, delivery was at a time to suit us, they took the old one away and exchanged the faulty unit with no questions or fuss at all, even thanking us for bringing the faulty one back (which they said they would have collected).

In fact it's a model on how service should be, the experience of having a faulty unit is bad enough without anything else so having a smooth ride afterwards and a resolution you expected is spot on.

Top marks to Currys for their perfect service from start to finish and worthy of a mention.

In fact we were so pleased we purchased a new fridge from them so theres proof that good service brings business.

Wednesday 25 May 2011

More wrong than Mr. Wrong

Yup I'm Wrong.

I was quite amazed that a follower of the Mr Camping (AKA Mr. Wrong) said he was confused and puzzled why the world didn't end as predicted on 21st May.

Along with his confusion was perhaps the realization that he had spent £140,000 dollars on adverts and given away all his worldly goods.

According to Mr. Wrong (who wrongly predicted the end of the world before) he has now detracted the statement and said that the world won't suffer 5 months of torment as these are the actions of a compassionate God (however the world will still end on Oct 21st).

Perhaps the followers need to realize this chap is simply wrong, he has made a wild and unfounded prediction based on nothing more than his own interpretation of some numbers and perhaps they need to understand it is their own vain and pointless lives that account for them needing to cling onto such an absurd notion that the world would end with earthquakes and 5 months of hell on Earth.

I also notice in his news articles the absence of his other statement, apparently 21st May was supposed to see Jesus appear on Earth - when will people realize this prediction is no more valid than if I had sat here and simply said that Aliens will land and communicate with us, this would put an end to almost all religious beliefs anyway as they regard us as the only life form and it is just as absurd to make such a prediciton.

Take the Mayan calender which is due to run out in 2012, this does not mean the end of the World, the Mayans simply calculated the long run calendar to a logical point i.e 2012 and no more, nothing more and nothing less.

The next date to watch for will be Oct 21st, I'm sure it will be as exciting as every other day.

No doubt the vain and mindless individuals who cling to such stupid beliefs will say the Iceland Volcano is a "sign" and so on, if you look hard enough everything is a sign and you can find pattern in anything.

I seem to recall one person found a deep and meaningful message hidden in a book which predicted the coming of the devil and the end of the world and it was taken from a childrens book, people have even found hidden and secret codes on cereal packets.

However, when you have such gullible and easily influenced people then that's the price they pay for clinging to worthless and foundless beliefs.

By the way, I predict (by reading secret codes from a hidden source) Aliens will land on Earth at the Pyramids on September 9th and declare their intentions peaceful.

Book it in your calender, I've checked my figures and I'm certain it's right.

Tuesday 3 May 2011

He's here !

It appears the USA spent 10 years searching for someone, if they had used the internet it only took a couple of seconds.

Some kind person has marked a certain compound on Google Maps !